Our family comes to Four Seasons in the Duck community every year. It is beautiful, nice and a great environment!! It's great for the family and adults. However, this is the first year we have been treated so poorly from a specific lady in management Miss Carol. Whenever we arrived about a couple hours early before check-in time we parked our cars in the community entertaining area and immediately Carol came running out to meet us in a very unfriendly way. We were asked not to be in the community use any of the community facilities and was treated very rudely as if we weren't a paying customer of the community we so dearly love renting from year to year . I believe that was improper, disrespectful and quite frankly very disgusting to allow someone to work and represent a good community with poor service. I don't see us coming back here in the future for the specific reason. I hope this helps people thinking to come here if Carol is still here. I will be telling all my golf buddy's who meet us here in the community to see if carol is still working before considering spending thousands of dollars on a home but receiving terrible customer treatment.
Thomas Poole
Bank Of America INC
I hope to see a correction in job title by next 2018 season when we will be back considering this community again.
The looks of the community were good and the club house had fun things to do but sadly the staff is a bit disrespectful in the way they talked and treated us. Carol in particular was the worst of the staff, not pleased with her service she should not be working the front desk.
Sincerely,
-respectfully
Very disappointed this season. I'm a business owner and come to this four seasons community in Duck. Just like last year the same lady Carol approached us and gave us a very unwelcoming approach. I don't believe she should be fired completely, I think she needs to be moved to another position in the work type. Such as behind the scenes maintenance cleaning, etc. I do not believe a lady of that manner should be working at the front desk greeting customers who are purchasing weekly packages living in each home week to week.every person deserves a second chance but this is the second year and I'm very unhappy with the results of the same person.
Seaside Management is a US Real Estate Agency based in Kitty Hawk, North Carolina. Seaside Management is located at 6365 N Croatan Hwy, Kitty Hawk, NC 27949, USA.
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