Be forewarned! You wont necessarily be checked in at 4pm as stated... check in is 4-6pm at their discretion. I went by my house and it was clean and when I went back to get my key they wouldn't give it to me because the "inspector" hadn't been there yet. After an hour and half, someone else finally gave me the key because the inspector never called!?!!? Ridiculous and unprofessional. They should have given me the key at 4pm as stated. The woman at the front didn't care one little bit that my children were hungry and we got up at the crack of dawn to be here at 4pm to get into the house we paid dearly for. She told me to go wait in a grocery store parking lot until they called me... Unacceptable and sorely lacking in customer service and common courtesy. Perhaps I got their worst agent. Either way, I Will never use them again!
ZERO STAR rating of BEACH REALTY NC management company! We chose a home with both a pool and a hot tub. When we arrived we quickly noticed that there was no hot tub! When we called we were told that there had not been a hot tub advertised with the property, that it had been removed in October. Guess what, we reserved the house in JANUARY! The 14 of us were called liars by Scott and general manager. Don't bother to rent from them if you expect to have the amenities of the home you had chosen.
This company has no customer service standards. The house we stayed in at 72 Ocean Blvd (0036 A Shore Thing) was unacceptable. Completely filthy and had numerous safety hazards. Mold in the bathrooms/behind pictures, broken tiles, unlock-able doors, caked dust in the air filters, no working smoke detectors, cracked windows, broken electrical sockets, missing deck boards, and the list goes on. The company took days to respond to our complaints and then tried to place the blame on us as renters, stating 'we didn't follow the proper procedures for items to be fixed'. We ended up filing complaints with the Fire Marshall, planning committee of Southern Shores and the BBB. Only then did the company come out to the house to fix issues, on the day we were checking out. We will continue to spread the word through social media and go after the company for a refund.
Beach Realty Construction is a US Real Estate Agency based in Kitty Hawk, North Carolina. Beach Realty Construction is located at 4826 N Croatan Hwy, Kitty Hawk, NC 27949, USA.
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